Last updated: 2 October 2026
Forvex Systems subscriptions are paid in advance. Cancelling a subscription stops future renewals, but it does not automatically refund charges already paid for the current billing period.
Subscriptions and cancellation
You may cancel a paid subscription at any time. After cancellation, the subscription remains available until the end of the current paid billing period unless we state otherwise in a separate written agreement. The subscription will not renew after that period ends.
No automatic refunds
Because our subscription products provide immediate access to cloud software and account features, payments already completed for the current billing period are not automatically refundable. This includes monthly or annual subscription fees already charged before cancellation.
Legal rights and Paddle
Payments for Forvex Systems subscriptions may be processed by Paddle as merchant of record. Refund requests, where available, are handled in accordance with Paddle's Buyer Terms, Paddle's Refund Policy and any mandatory consumer protection rights that apply to you. Nothing in this policy limits rights that cannot legally be excluded.
Duplicate or mistaken charges
If you believe you were charged in error, charged twice, or billed after a subscription was cancelled, contact us at build@forvexsystems.com and include the email address used for the purchase. You can also use the buyer support link in your Paddle receipt or visit paddle.net.
Contact
For billing questions about a Forvex Systems product, email build@forvexsystems.com. We may update this policy and will show the updated date on this page.